Many IT departments face IAM tasks that require specialist skills – but not enough of them to justify a full-time position. The result is fragile operations, where knowledge sits with individuals and tasks are left waiting.
With a Managed Service agreement, you submit tasks through a fixed support system, they are handled under an agreed SLA, and you get ongoing advisory that keeps your solution in step with the organization.
Read more about Managed Service
See what the agreement includes – from support system and SLA to ongoing advisory.
